Grouped Event Editing

Click to view section:

Edit Event
Ticket Management
Event Management

There are a number of areas where you can edit a published event.

Events > Dashboard > Click into the event you want to manage > you are now on the event dashboard.

This will take you through to the event workflow where you can make any necessary changes to the text or image content. Press Save and Exit top left before exiting the workflow.

These changes will be for future communications only.

Ticket Manangement

To edit a ticket in a published event, click on the ticket listed on the event dashboard.

Make the relevant changes needed to the ticket (name of ticket, amount of ticket and if it’s Active or not) Press save to confirm the changes you have made.

Edit a Ticket
Making changes to pre existing tickets can be done in two areas - the amount of tickets and the name of the ticket only.

Note: The value of tickets cannot be edited to protect the data that has already been submitted against them. If changes relating to the value against a pre existing ticket are needed to be made, archive the existing ticket (see below) and create a new ticket with the new value.

Archive a Ticket
You may want to archive off a ticket from a published event to permanently or temporarily stop contacts being able to register against it.

Click into the ticket you want to archive and switch the Active toggle into the off position.

Add a Ticket
Add an extra ticket to the published event on the event dashboard > hover over menu icon > Add Ticket

Then fill out the details and press save to add the new ticket choice.

Delete a Ticket
Delete a ticket via the trash bin at the end of the ticket line so that it is no longer available for selection in future communications.

Move a Ticket / Resend Confirmation Email
Click into the Tickets Booked section on the event dashboard and into a booking you want to amend. Click the Move Session icon located next to the trash can and select the session from the dropdown you want to move the ticket to > Move.

Once the move has been completed, there is the option to resend the confirmation email with the updated session dates and times to the contact in question. The Resend button is located at the top of the same blade:

Event Management

Copy an event
Copy an event workflow by clicking on the copy button next to the event. Every step in the workflow will copy apart from the following:

Step 1 - Event Group
Step 4 - Session days and start times
Step 5 - Ticket title
Step 6 - Discount code
Step 8 - Attendee form will populate when you select the Event Group, otherwise it be selected from the template library.

Delete Actions
Delete an event and all associated sessions by clicking on the trash can next to the event.
Delete all tickets associated to a single booking by clicking on the trash can next to the booking entry in the Manage Tickets section.
Delete a specific ticket booked by clicking into a booking and then clicking on the trash can next to the ticket you want to delete.

Filter function
Filter events by clicking on header options in the events lists. Filter by title, date, category, sub category, and status.

Search bar
Find a particular event by searching by the event name.